Friday, November 18, 2011

Pissed Off

Yesterday, my patience were really being tested at work. It was my second night shift. My team were assigned to do a retimed flight. Their new departure time was changed to 0250hrs instead of 0210hrs. At 0140hrs, when the gate was supposed to be open for the pax, there was still no sign of any airline staffs entering the gate. Two minutes later, we found out that the flight was further delayed to a new departure time at 0400hrs. We were told to come back to the gate at 0230hrs. After we came back at 0230hrs, there's still no sign of the aircraft. I overheard the airline staffs saying that the aircraft will only be coming at 0325hrs. By then, we knew that the flight won't be able to depart at 0400hrs. 

At 0340hrs, the aircraft reached the gate. By the time they started boarding the pax, it was already past 0400hrs. The staffs didn't bother updating us with the new departure time. So, we end up waiting and waiting. Almost 0500hrs and the staffs were still in the gate. We were counting down the number of hours we've got to rest before our next flight, which was at 0700hrs. At 0510hrs, the staffs left the gate, leaving behind the "tray service" sent by one of the restaurants, which was meant for the pax due to the delay. They only said that they've just called the restaurant to inform them to collect back their cart, and that means we have to wait for the guy to arrive to the gate. When he arrived 2 minutes later, he took his own sweet time to clear the paper cups around the gate, ignoring the fact that we are in a rush to close the door. I was so damn pissed with him and told him to hurry as we had to leave the gate. He still had the cheek to show an angry face. Only at 0515hrs did we get to leave the gate. 

We didn't get to have a proper rest before our flight in the morning. All of us were very tired and groggy. Our last flight for the day was supposed to depart at 0930hrs. But due to some problems with their system, the pax staff couldn't leave the gate until 1010hrs. And not enough with that, another problem arose due to the OT team asked me to pass over an item found in the gate, to our supervisor, instead of taking the responsibility of handing it over to the information counter. I just followed their instructions, and end up, I had to be the one handing it over to the information counter. 

Time was already wasted while doing the delay flight in the wee hours. And then more time was wasted in the morning when I was supposed to end my shift. And not enough with that, I had to waste more time to go and hand over the item to the information counter. By the time I reached home, it was already almost 1200hrs. I could barely open my eyes due to not having any rest the night before. 

I'm seriously pissed with the OT team for being so irresponsible. I feel that if they couldn't do a simple job like that, why come OT and give other people problems? They are such a pain in the ass. The next time I see this group of people, I'm gonna tell them off. Bloody F**kers.

No comments:

Post a Comment